Retail
Creating meaningful experiences to enhance customer journeys in today’s digital world.
The landscape
Retail is undergoing significant disruption as the balance of power shifts to the consumer. Empowered customers, a dynamic competitive landscape, new engagement models, fragmentation in the industry and an evolving technology landscape have created turbulent conditions for all players.
The key to maintaining leadership lies in creating meaningful customer experiences and partnering with customers at every step of the journey — transcending virtual and physical boundaries. Many of the top retailers across the world leverage Pravahya’s technological and retail expertise to gain agility and reimagine shopping journeys, deploying our capabilities in design thinking, analytics, system integration, product engineering, artificial intelligence, cyber security and business support.
Challenges we see in this sector
Fragmented channels
Today’s consumers use many different channels to compare and buy. They expect fast, consistent and seamless interactions in stores, online and on mobile.
No single view of the customer
Data trapped in point systems makes a 360-degree view of the consumer impossible to assemble.
Supply chain visibility
Limited visibility into fulfilment creates stock-outs, over-ordering and poor collaboration with partners.
Solutions we deliver
Store Portal
Improve collaboration, inventory and promotions management within and across stores.
Omni-channel commerce
Carry out the entire purchase cycle across multiple channels without breaking the journey.
Retail data analytics
Leverage predictive analytics and big data to harness transactional, social, location and demographic data.
SiteSmart
Reduce IT development costs and shorten time to market for customer-facing sites.
The new retail frontier
Pravahya helps retailers transform their technology to gain a 360-degree view of consumers and serve them across the entire purchase process, using retail supply management and retail consulting.
With greater visibility into the customer experience you improve operational efficiency, increase order fulfilment and encourage collaboration between stores and supply chain partners.
360°
Customer view
Unified across channels
25%
Fulfilment improvement
Typical with supply-chain visibility
40%
Faster time to market
For new storefronts
Other industries we serve
Media & Entertainment
Content supply chain, broadcast on cloud and multi-cloud operations for media businesses.
Read moreTelecom
OSS/BSS transformation, network assurance and analytics for communications providers.
Read moreHealthcare
Connected care, practice management and wireless remote patient monitoring.
Read more
Building for retail?
Bring us the constraint you cannot design around. That conversation is usually more useful than a capability deck.
